If you can't find your country in the list below, visit our international webpage.
No, all sales happen via the dealers. Jøtul does not sell directly from the factory.
All Jøtul products are labeled. Newer model products have a plate located on the rear of the unit containing the name, serial number, and technical info. Older model units will have a product number on the door or on the burn plates.
These are available under Technical documentation section of each product page.
Yes. All of our gas products come standard with a fuel conversion kit.
Jøtul approves the burning of commonly available compressed wood logs in the Jøtul F 370 only.
Such fuel needs to be made from 100% wood. Jøtul does not approve the use of wood pellets or prefabricated logs that contain binding agents such as parafin wax.
Jøtul keeps spare parts in stock for 10 years after a product is discontinued. Replacement parts for discontinued stoves more than 10 years old may be available at: www.woodmanspartsplus.com
Click on Dealers . This is where all our dealers are listed.
Rust on cast iron is usually only on the surface. The painted surfaces are polished with steel wool or a brush with a steel bristle and re-painted with Jøtul's wood stove paint that can be acquired from the Jøtul dealer.
All firewood should be split, stacked and covered for 8-12 months prior to use. You can also purchase a moisture meter to check the moisture content of your firewood. Seasoned wood should have a moisture content of no more than 20% to burn properly.
For more information on seasoning wood visit www.woodheat.org
No, this is not possible.