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Jøtul Limited Lifetime Warranty

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LIMITED LIFETIME WARRANTY

Effective January 1, 2013

This warranty policy applies to wood burning products click here

This warranty policy applies to gas burning products click here

 

Please retain your dated sales receipt in your records as proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE:
This warr
anty is void if installation or service is performed by someone other than an authorized
installer or service agency, or if installation is not in conformance with the installation and operating
instructions contained in this owner’s manual or local and/or
national fire and building regulations. A listing of
local authorized installers, service agencies and gas suppliers can be obtained from the National Fireplace
Institute at
http://www.nficertified.org/.
This warranty does not cover the following:
1.
Repair or replacement of parts that are subject to normal wear and tear during the warranty period or
to parts that may require replacement in connection with normal maintenance. These parts include
paint, gaskets, burn plates, ceramic insulation blankets,
skamol baffles and panels, firebricks, fire
grates, or glass (Ceramic glass is warranted against thermal breakage only).
2.
Damage due to incorrect installations not in conformance with the installation instructions contained
in this owner’s manual or local
and/or national fire and building regulations.
3.
Damage, including damage to enamel surfaces, caused by improper operation, over
firing,
and/or misuse. Improper operation, such as burning the stove with the ash door open, can
damage the stove. Over
firing o
ccurs when any part of the stove glows red. Over
firing can
also be identified by warped plates, rust
colored cast iron, paint pigment that has turned
dusty white, or bubbling, cracking and discoloration of the enamel finish. Misuse includes,
without limi
tation, use that is not in conformance with the operating instructions contained
in this owner’s manual.
4.
Damage to enamel finish including chipping, mechanical or chemical abrasion, crazing, staining, or rust
caused by high humidity or salt air environment
s.
5.
Damage from or repair of rust. Use of a stove
top steamer can cause rust.
6.
Damage due to service performed by an installer or service agency, unless otherwise agreed to in
writing by JØTUL.
7.
Damage caused by unauthorized modification, use or repair.
8.
Cost
s incurred by travel time and/or loss of service.
9.
Labor or other costs associated with the repair of components beyond the warranty period.
10.
Damage incurred while the Jøtul or Scan Stove or Fireplace is in transit.
I
N NO EVENT SHALL JØTUL, ITS PARENT COMPA
NY, SHAREHOLDERS, AFFILIATES, OFFICERS, EMPLOYEES,
AGENTS OR REPRESENTATIVES BE LIABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS,
LOST SALES, I
NJURY TO PERSON OR PROPERTY, OR DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING
UNDER ANY THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED
IN DURATION TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT AS EXPRESSLY SET FORTH HEREIN, JØTUL
MAKES NO ORAL, WRITTEN OR OTHER WARRANTY WITH RESPECT TO JØTUL OR SCAN STOVES OR FIREPLACES.

Some states do not allow the exclusion or limitation of incident
al or consequential damages, or limitations on
the length of implied warranties. Therefore, the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights, and you may have other rights, which vary from state to s
tate.
JØTUL reserves the right to discontinue, modify or change the materials used to produce the Jøtul or Scan
Stove or Fireplace Insert. JØTUL shall have the right to replace any defective component with substitute
components determined by JØTUL to be
of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty shall be limited exclusively to the cost of
furnishing a replacement component. JØTUL may at its discretion discharge all obligations by refundi
ng the
wholesale price of any defective part or appliance. JØTUL shall in no event be liable for any special, indirect or
consequential damage of any nature which is in excess of the original wholesale purchase price of the product.
JØTUL shall not in any
event be liable for the cost of labor expended by others in connection with any defective
component. Any costs or expenses beyond those expressly assumed by JØTUL under the terms of this
warranty shall be the sole responsibility of the owner(s) of the Jøt
ul Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify, augment, or extend this limited warranty on
behalf of JØTUL.
NO MODIFICATION OR CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE
IN A WRITTEN DOCUMENT MANU
ALLY SIGNED BY AN AUTHORIZED OFFICER OF JØTUL.
An authorized installer may have been provided with certain information related particularly to the Jøtul or
Scan Stove or Fireplace; however, no authorized installer or other person who may service the appli
ance is an
agent of JØTUL. No inference should be made that JØTUL has tested, certified, or otherwise pronounced any
person as qualified to install or service the appliance. JØTUL shall not be liable or otherwise responsible for any
error or omission by
a person installing or servicing a Jøtul or Scan Stove or Fireplace Insert.
If you believe your Jøtul or Scan Stove or Fireplace Insert is defective, you should contact your nearest
authorized Jøtul dealer, who will process a warranty claim.
IN ORDER TO
QUALIFY FOR WARRANTY COVERAGE,
JØTUL MUST RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE DATE THE DEFECT IS
FIRST DISCOVERED, OR REASONABLY COULD HAVE BEEN DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson
Drive, Gorham, Maine 04038 USA

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