Jøtul offer 25 years warranty
Whether you choose a modern or classic wood stove or fireplace from Jøtul, you can feel confident that you've made a good choice.
When investing in a fireplace from Jøtul, you get a stove with timeless design and which is easy to use. Our wood stoves and fireplaces are tested in own laboratory as well as with accredited external test institutes. All fireplaces from Jøtul are approved in accordance with applicable national policies. Cast iron has very good thermal properties, heat storage and very long life. Therefore, we offer free, 25-year guarantee on cast iron parts, when you register your Jøtul on our site. All you need to do is enter the serial number of your stove and answer a few short questions with relation to the installation of the fireplace. The registration can either be done by yourself at home or by your dealer.
The 25 year warranty is only available for appliances that have been purchased from an authorised Jøtul dealer and have been registered with Jøtul UK at www.jotulgroupspares.co.uk you may also ask your authorised dealer to register your new appliance for you.
Failure to buy your appliance from an authorised dealer and or not registering your purchase will by default result in only our standard 12 month warranty being given.
Warranty includes all components except consumables (grates and flame path equipment) and does not include labour. For further details refer to back page.
Your satisfaction revolves around our guarantee all Jøtul stoves and fireplaces are covered by a conditional 25-year guarantee from the date of purchase, against failure due to faulty manufacture if installed by a suitably qualified engineer.
This guarantee does not cover:
- Flame path or consumable equipment such as baffles, grates, firebricks, glass, ash pans, painted finishes and sealing materials such as ceramic rope and fire cement.
- Any damage resulting from improper installation or incorrect use.
- The use of non-approved Jøtul replacement parts, which will invalidate this guarantee.
- With use enamel adopts a “crazed” finish. This is normal and to be expected and enhances the appearance of a Jøtul stove.
Please Note: The use of any petroleum based fuels revokes this guarantee.
The Jøtul gas burner equipment is guaranteed for 1 year only.
This guarantee does not affect your statutory rights.